Net rates, markups and where your margin actually comes from
A net rate is your cost with no commission inside it. You add a markup and quote one number. Typical markups on Indian leisure hotel bookings run 12% to 25% of the net, with groups usually lower per unit and honeymoon or luxury bookings higher. The number that decides your business is not the markup percentage, it is the gap between your net and the rate your client could find themselves.
The three rates on every hotel room
| Rate | Who sees it | What it means to you |
|---|---|---|
| Published or rack rate | Everyone | The ceiling. Your client can find it |
| Public or OTA rate | Everyone | The real benchmark your quote is judged against |
| Net rate | The trade only | Your cost. Your margin lives in the gap above it |
The arithmetic
Take a property where your net is Rs 9,000 per room per night and the public rate on the hotel's own site is Rs 14,000. A client booking four nights in two rooms is looking at Rs 1,12,000 if they book it themselves.
At a 20% markup you quote Rs 10,800 per room night, or Rs 86,400. The client saves Rs 25,600 against the public rate and you make Rs 14,400. Both sides win, which is the only kind of deal that repeats.
Now take the same booking with a net of Rs 12,500, which is what a thin aggregated rate on the same property might look like. At the same 20% markup you quote Rs 15,000, which is above the public rate. You have no product. You either cut your markup to 8% and make Rs 8,000, or you lose the booking.
That is the whole business in one example. The markup percentage barely moved. The sourcing decided the outcome.
Markup ranges that actually hold
| Booking type | Typical markup on net | Why |
|---|---|---|
| FIT leisure, 2 to 4 nights | 15% to 25% | Client is comparing against an OTA price they can see |
| Honeymoon and anniversary | 20% to 30% | Emotional purchase, inclusions matter more than the rate |
| Corporate and business travel | 8% to 15% | Procurement compares, and often has its own rates |
| Groups over 10 rooms | 10% to 18% | Lower per unit, much larger absolute value |
| MICE and weddings | 12% to 20% | More work, more risk, more components to earn on |
| Long stay, 7 nights or more | 10% to 18% | Total value is large, a high percentage becomes visible |
Mistakes that cost new agencies money
- Quoting a percentage rather than a number. Decide the rupees you need on the booking, then check what percentage that is
- Forgetting GST is on top and having to add it after the client has mentally accepted a price
- Ignoring the cancellation window. A non-refundable net with a flexible sell price means you carry the risk for free
- Marking up transfers and activities at the same rate as hotels. Those usually carry more room
- Not re-checking the net when the client shifts dates. Season bands move and the rate you quoted may no longer exist
- Accepting the first net you are given. It is a starting position on almost every leisure property
When to walk away from a booking
If your net plus a minimum acceptable markup lands above what the client can find on a public site, the booking is not worth having. Taking it at a 3% margin teaches the client that you are a price channel and trains you to work for nothing.
Tell them honestly that on this property, for these dates, they are better off booking direct, and offer an alternative where you do have a rate. Agents who do this get called back. The ones who quote anything to stay in the conversation do not.
Where your hotel rates could come from
Rezort.in contracts 912 hotels and resorts directly across 30 Indian states and sells them to the trade at net rates. Verification takes about three minutes and needs a GST number, not a booking history. Send us a rate you are already holding and we will tell you honestly whether we improve on it.
Apply for trade access Trade only. No joining fee, no subscription, no minimum volume. We never sell to consumers.Frequently asked
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Written for the Indian travel trade by the Rezort.in desk. Regulatory and tax positions checked September 2026 and statistics checked September 2026; both change, so confirm anything you are pricing against with your own advisers and against the primary source. Corrections to partners@rezort.in.